Everything an accommodation in Spain needs to know to register guests and report their data to the Ministry of the Interior under Royal Decree 933/2021.
Updated June 2026
The parte de viajeros is the mandatory report of guest data that every accommodation in Spain must send to the authorities through the Ministry of the Interior's SES.HOSPEDAJES platform, under Royal Decree 933/2021. It replaces the old paper guest register.
All lodging establishments are obliged —hotels, hostels, guesthouses, campsites and short-term rental homes— as well as rental platforms and intermediaries and vehicle rental companies. The obligation falls on the operator of the activity.
RD 933/2021, of 26 October, sets the documentary registration and reporting obligations for those running lodging and vehicle-rental activities. It took effect in 2022, but reporting data to SES.HOSPEDAJES has been mandatory since 2 December 2024.
Reporting must be immediate and, in any case, within a maximum of 24 hours. The clock starts when the booking or contract is formalised (or cancelled) and at the start of the stay. Data for guests under fourteen is also included.
Around 18 data points of the main traveller are reported —full name, sex, date of birth, nationality, document type and number, support number, address, phone and email— together with details of the booking, the stay and the payment method.
Registration data must be kept for three years from the end of the contracted service. After that period it must be securely deleted. Keeping it longer than necessary breaches the GDPR storage-limitation principle.
Data is centralised in the Ministry of the Interior's SES.HOSPEDAJES platform and made available to the security forces: National Police and Guardia Civil, plus regional police where competent, such as the Mossos d'Esquadra in Catalonia or the Ertzaintza in the Basque Country.
Failing to register or report data may be an infringement under Organic Law 4/2015 on the protection of public safety, with fines that can reach several thousand euros depending on severity. Timely compliance avoids risks and official requirements.
Guest data is personal and must be processed under the GDPR and Spain's LOPDGDD: clear information to the traveller, a purpose limited to legal compliance, appropriate security measures, and storage restricted to the three-year period. It cannot be used for marketing without a legal basis.
These are the steps to comply with RD 933/2021, from registration to submitting and retaining the data.
Sign up on the Ministry of the Interior's electronic office and get your SES.HOSPEDAJES access credentials for your establishment.
Capture the ID document and the personal and contract data of each guest at check-in, including guests under fourteen.
Check that the document is valid and the data matches the traveller to avoid errors and incomplete records.
Fill in every mandatory field required by the RD 933/2021 annex: traveller, booking, stay and payment method.
Report the data to the Ministry's platform within the deadline, via automatic web-service submission (XML) or manually.
Keep the record for three years from the end of the stay and, once the period is over, delete it securely in line with the GDPR.
This guide is based on Spain's official regulations and sources. Check them for the full detail:
This guide is for information only and is not legal advice. For specific cases, consult the official regulations or a professional.
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